Privacy Policy

STA Travel Protection of Individual Information << Important >>

"Experience principle" hangs to the motto and STA Travel plan and manage the shape of the international exchange of each customer every day.
It is first assumed to be the first to protect individual information on a dealings externals and related our company including the customer, and to observe the law, and practices the following items.

1>The handling of the collection of individual information, use, and the offer done on business every day is collected by legal and a fair means, it is used within the target range, and offered in a necessary range on the business.
2>With the risk of illegal access, loss, destruction, falsification, and the leakage as for all individual information handled among our company, we lecture on a reasonable prevention plan and the correction plan in the technology.
3>We will observe various laws, the industry regulations, the prescriptive social norms, and good public order and customs concerning protection of individual information.
4>We will regularly check the protection of individual information system as the audit, and execute the improvement continuously.
5>The law observance consideration of the director and the employee is enlightened, and the law is observed strictly.

Concretely, our company will acquire and offer the item and the purpose enumerated in the following within the necessary range by an aptitude and a transparent method.
1>Acquired information
(making a passage relation)
Besides will being to use it to report individual information described to the application form submitted when applying the travel with the customer, I will use it within the range necessary for the procedure (Hereafter, it is said, "Arrangements etc.") for arrangements of service and those service acceptances that transportation and the staying organization (The main transportation and the staying organization, etc. are described in each schedule table), etc. offer when traveling of the application for the customer.

As acquired other information, it is detailed, and is enumerated the bank account of the credit card when the making a passage price is accepted etc. when the travel price is adjusted.

2>Disclosure of your personal identifying information
Airline, accommodations, local arrangements company (land operator), and consignment company in local travel agent, meeting and sending off arrangements company, and airport, each country embassy, passport center, visa acquisition agency company, and foreign currency exchange bank, the overseas telephone company, the international student's identification card management company, the international young person proof issue management companies, and the youth hostel card issue management companies obtains the customer's permission, and necessity and minimum information is offered respectively.

3>Purpose of use of acquired information
A>Necessary item for making a passage arrangements enumerated in proceeding clause (1) & (2).
B>Asking for opinion after the customer participates in travel and offer of impression.
C>Asking for questionnaire.
D>Providing with privilege service
E>Making out statistical material
F>For the receipting and repayment of travel price for the customer
G>For the estimate and the bill sending of customer's travel price
H>Additionally, when judging that our company is necessary for customer's security.

4>The information management of the customer
STA Travel will use the individual information submitted when applying by the customer in order to keep in touch with them.
Moreover, it never indicates the individual information, such as the address, the E-mail address, the telephone number, the fax number or the position proof to the third party without the customer's agreement when the customer is offered by the cooperation enterprise that made the secret maintenance contract of our company on the Web site.
We will maintain the information on the business activity and dealings according to our severe security and secret maintenance standard.
User's individual information is never disclosed, besides the cooperation enterprise the connection of STA Travel contract, without the person in question's agreement.
Based on the above mentioned policy, the following person is in charge of the individual information handling in order to manage and retain secretly.

Nukariya bldg. 7F, 1-16-20 Minami-Ikebukuro, Toshima-ku, Tokyo 171-0022
STA Travel
Ryuichi URA
TEL:03-5391-2922
E-mail:r-ura@statravel.co.jp

When the problem of the outflow of individual information occurs by any chance, STA Travel will stop service temporarily until the safety keep and contact the person concerned at once.
Moreover, we will promptly open it to the public in general on the homepage as soon as the report is taken to the person concerned.